Privacy policy

Privacy Policy

Effective Date: April 2026

Fourex Surface Restoration, LLC, doing business as Fourex Customs ("we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information We Collect

When you visit our website, place an order, or sign up for emails, we may collect:

  • Contact information: name, email address, phone number, shipping and billing addresses
  • Order information: items ordered, personalization details, payment confirmation (we do not store full credit card numbers — payments are processed securely by Shopify Payments and other PCI-compliant providers)
  • Account information: if you create an account, login credentials and order history
  • Customer-submitted content: logos, artwork, images, text, and other content you submit for personalization
  • Automatically collected information: IP address, browser type, device information, pages visited, and similar analytics data collected via cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders
  • Communicate with you about your order, including shipping updates and customer service matters
  • Send marketing emails if you have opted in (you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share information only with trusted service providers who help us operate our business, including:

  • Shopify (e-commerce platform)
  • Shopify Payments and other payment processors
  • Shipping carriers (UPS, FedEx, USPS)
  • Email marketing platforms (e.g., Mailchimp)
  • Analytics providers

We may also disclose information if required by law, subpoena, or legal process, or to protect our rights.

Cookies

Our website uses cookies and similar technologies to enable core site functionality, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some parts of the site may not function properly without them.

Email Marketing

If you opt in to our email list, we will send you occasional updates, new product announcements, and promotions. Every email includes an unsubscribe link, and you can opt out at any time.

Your Rights

Depending on your state of residence, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications
  • Opt out of the sale or sharing of personal information (we do not sell personal information)

To exercise these rights, email admin@fourexcustoms.com

Children

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the most recent revision.

Contact Us

Fourex Customs

352 Tall Pines Road, Ste. J, West Palm Beach, FL 33413

Email: admin@fourexsurface.com

Phone: (561) 984-5344